Technical Business Analyst

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

• Support conversion of target operating models and business processes into epics, user stories, business rules, and other relevant artefacts.
• Support the development of roadmaps that reflect customer/employee needs/gaps as well as inclusion of foundational technology capabilities and other digital enablers.
• Improve business processes by analysing current workflows, products, tools, writing require and systems and by identifying and prioritizing solutions that drive process rationalization, reengineering, and organizational alignment.
• Support delivery of significant improvements in efficiency, marginal cost, customer experience, and service quality for business processes and underlying capabilities
• Partner with Business Intelligence/Analytics and Customer/User Experience Analytics teams to define and measure metrics/KPIs, with leading indicators clearly identified and attributed to business processes.

• Experienced in end-to-end product process (product requirements gathering, briefing development teams, UAT testing + set up, go to market / launching new products, writing user stories) in an Insurance environment.
• Excellent Process flow mapping, admin systems, configurations, workflows creation and management.
• Advanced experienced in excel – mapping multiple, existing + new product line codes.
• Strong attention to detail and drive.
• Ability to present and communicate updates to partners.
• Experience working with third party commercial partners.
• Great communication skills - Ability to present and communicate updates to partners.
• Technically minded, quite curious, challenges current ways of working, an ability to provide requirements and distil into timely information.

• Flexible working approach via our 'My One Thing' initiative
• Education assistance
• Discounted health insurance
• Daily breakfast and fresh fruit
• Option to enrol into the Chubb Limited discounted stock purchasing scheme

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities.